MHPCC
MHPCC User Data Quota Enforcement - 15GB
06 May 2015
MHPCC will begin to enforce the 15GB home disk limitation on May 27, 2015. Please review your disk space usage in your home directory. Execute the “show_storage" script and review your usage in KB. If near or over 15GB, it’s time for some housekeeping. Move your data off site, to archive in $ARCHIVE_HOME or temporary data can be stored in your $WORKDIR, subject to daily purge. Enforcement will occur, don't be caught in a situation where you have no free space in your home directory.

A file system limit for the /gpfs/projects directory will be enforced. If your projects is approaching a threshold, the owner of the directory will be notified.

Thank you for assisting in this site wide effort. If you have any questions please contact the HPC Help Desk (CCAC) at 1-877-222-2038, help@ccac.hpc.mil

Thank you,
MHPCC User Services
CCAC to Become HPC Help Desk - Monday, May 18th, 2015
31 March 2015
The Consolidated Customer Assistance Center is Getting a New Name.

In order to more accurately describe the services provided, the Consolidated Customer Assistance Center (CCAC) will be renamed the "HPC Help Desk." This change will be effective 18 May, 2015.

On this date, access to the HPC Help Desk ticket system will change from the current location (https://help.ccac.hpc.mil) to the new https://helpdesk.hpc.mil. Accordingly, the email address to contact the HPC Help Desk will be help@helpdesk.hpc.mil.

The old URL and email address will remain available with auto forwarding and redirection for a period of time, but you are encouraged to update your bookmarks and contacts with these new addresses starting 18 May 2015.

The phone number, 1-877-222-2039, will remain the same.

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