MHPCC
Riptide & US Maintenance - Wednesday, April 22nd, 2015
13 April 2015
The MHPCC Riptide system will be undergoing scheduled maintenance on Wednesday, April 22nd, 2015 from 0800 – 2200, (HST).

Logins to Riptide will be suspended starting at 0730 (HST).

Please plan accordingly.

If you have any questions about this informational message, please contact the Consolidated Customer Assistance Center (CCAC). The CCAC can be reached via any of the following methods:

- http://centers.hpc.mil/about/contact.html
- 1-877-222-2039
- help@ccac.hpc.mil

Thank you,
MHPCC User Services
CCAC to Become HPC Help Desk - Monday, May 18th, 2015
31 March 2015
The Consolidated Customer Assistance Center is Getting a New Name.

In order to more accurately describe the services provided, the Consolidated Customer Assistance Center (CCAC) will be renamed the "HPC Help Desk." This change will be effective 18 May, 2015.

On this date, access to the HPC Help Desk ticket system will change from the current location (https://help.ccac.hpc.mil) to the new https://helpdesk.hpc.mil. Accordingly, the email address to contact the HPC Help Desk will be help@helpdesk.hpc.mil.

The old URL and email address will remain available with auto forwarding and redirection for a period of time, but you are encouraged to update your bookmarks and contacts with these new addresses starting 18 May 2015.

The phone number, 1-877-222-2039, will remain the same.

Home » About MHPCC
Printable versionPrintable version

MHPCC Video

The MHPCC video has a runtime of approximately 6 minutes, and is available in three formats: Windows Media®, QuickTime®, and RealVideo®. Choose the format and bandwidth requirements most suitable for your situation.

Windows Media
®

Mac, Win
QuickTime
®

Mac, Win
High (1053 Kbps)
Low (56k Dialup)
High (750 Kbps)
Low (250 Kbps)
Get Windows Media Player Get QuickTime Player
NOTES:
1) You must have Windows Media® Player installed on your computer to view these videos.
2) Videos will play as they're being transferred to your computer.
NOTES:
1) You must have QuickTime® installed on your computer to view these videos.
2) Videos will play as they're being transferred to your computer.

QuickTime and the QuickTime Logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. The Get QuickTime Badge is a trademark of Apple Computer Inc., used with permission.

RealVideo, RealNetworks, Real, the Real logo, RealPlayer, and the RealPlayer logo are trademarks or registered trademarks of RealNetworks, Inc.

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