MHPCC
Holiday Notice - Monday, February 15th, 2016
05 February 2016
On Monday, February 15th, 2016 MHPCC will be operating on a holiday schedule. The center will be open and all technology services will be available, however MHPCC will be operating at reduced staffing levels.

If you require assistance, onsite staff will be available to respond to Severity 1 Help Desk calls at 808-879-5077, and if necessary, MHPCC will contact other technical staff if needed. If you anticipate requiring any special assistance on February 15th, please contact our User Services department or the CCAC by email or by telephone.

MHPCC DREN Maintenance - February 18-19, 2016
01 February 2016
DREN network maintenance will occur for MHPCC on February 18-19, 2016. This maintenance will require approximately 5 hours and no network downtime is expected.

This notification is also posted on the MHPCC DSRC web site: http://mhpcc.hpc.mil/whats_new/ and http://centers.hpc.mil.

Please plan accordingly.

Users are invited to report problems and direct requests for unclassified assistance to The HPC Help Desk at 1-877-222-2039 or help at helpdesk.hpc.mil.

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Submit a MHPCC Help Desk Ticket

Use this form to submit an issue or problem to the MHPCC Help Desk. All fields on this form must be filled in before it will be accepted.

MHPCC Username (user_id):
Email Address:
Problem (one line description):
Problem Category:

Please include the following in the comment box below:
  • System name(s)
  • Node and/or nodelist
  • Filenames that apply
  • File paths that apply
  • If you selected Other for the problem category, please describe
  • Exact error message (cut & paste)
  • Additional comments
Comments:
  

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