MHPCC
HPC Portal Maintenance - Wednesday, September 21st, 2015
31 August 2015
MHPCC DSRC Upgrade Maintenance for the MHPCC Utility Server is scheduled for September 21st 2015, 0730 (HST) - September 25th 2015, 1700 (HST).

The primary focus of this maintenance period is to upgrade to RHEL 6.6.

Users are invited to report problems and direct requests for unclassified assistance to The HPC Help Desk at 1-877-222-2039.

Thank You,
MHPCC User Services
Holiday Notice - Monday, September 7th, 2015
24 August 2015
On Monday, September 7th, 2015 MHPCC will be operating on a holiday schedule. The center will be open and all technology services will be available, however MHPCC will be operating at reduced staffing levels.

If you require assistance, onsite staff will be available to respond to Severity 1 Help Desk calls at 808-879-5077, and if necessary, MHPCC will contact other technical staff if needed. If you anticipate requiring any special assistance on September 7th, please contact our User Services department or the CCAC by email or by telephone.


Home » Help Desk
Printable versionPrintable version

Submit a MHPCC Help Desk Ticket

Use this form to submit an issue or problem to the MHPCC Help Desk. All fields on this form must be filled in before it will be accepted.

MHPCC Username (user_id):
Email Address:
Problem (one line description):
Problem Category:

Please include the following in the comment box below:
  • System name(s)
  • Node and/or nodelist
  • Filenames that apply
  • File paths that apply
  • If you selected Other for the problem category, please describe
  • Exact error message (cut & paste)
  • Additional comments
Comments:
  

^ top