MHPCC
MHPCC FY15 Transition and October Maintenance
25 September 2014
On 1 October, 2014 at Midnight (HST), MHPCC will begin the scheduled maintenance period and the Fiscal Year (FY) transition process.

  • All PBS jobs that are queued and will complete before 2359 on September 30, 2014 will be scheduled to run.
  • The Riptide queue will purge all jobs in preparation for the October 1-2, 2014 maintenance period.
  • Riptide will commence operations on October 2, 2014 at 1700 with FY2015 account requests that have been received and processed by the MHPCC DSRC.

If you have any questions about this informational message, please contact the Consolidated Customer Assistance Center (CCAC). The CCAC can be reached via any of the following methods:

- http://centers.hpc.mil/about/contact.html
- 1-877-222-2039
- help@ccac.hpc.mil

Thank you,
MHPCC User Services
HPC Portal Maintenance - Monday October 6th, 2014
23 September 2014
The MHPCC Portal will be down for planned maintenance and upgrades on Monday October 6th, from 0800 AM to 1700 PM (HST).

During this time the Portal will be unavailable.
Please plan accordingly.

Thank You,
Portal Development Team
MHPCC Maintenance - FY15 Rollover - October 1 & 2, 2014
09 September 2014
The MHPCC Riptide system will be undergoing scheduled maintenance on Wednesday, October 1st, 2014 0000 - Thursday, October 2nd, 2014 1700 (HST).

MHPCC will forego the scheduled September maintenance period.

Logins to Riptide will be suspended starting at 2359 (HST).

Please plan accordingly.

Thank You,
MHPCC User Services

Home » Help Desk
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Submit a MHPCC Help Desk Ticket

Use this form to submit an issue or problem to the MHPCC Help Desk. All fields on this form must be filled in before it will be accepted.

MHPCC Username (user_id):
Email Address:
Problem (one line description):
Problem Category:

Please include the following in the comment box below:
  • System name(s)
  • Node and/or nodelist
  • Filenames that apply
  • File paths that apply
  • If you selected Other for the problem category, please describe
  • Exact error message (cut & paste)
  • Additional comments
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