Business Hours & Holidays
Normal business hours
08:00 - 17:00 HST (GMT -10 hours), Monday - Friday, excluding holidays.
Weekends
During weekends MHPCC will operate at a reduced staffing level. Staff may be reached by phone at 808-879-5077, or you may submit a MHPCC Help Desk Ticket. If for some reason the call is not received, leave a message including the following information:
- User id
- Telephone number (including area code) for call back
- System and/or node experiencing problem
- Error Message or description of problem
MHPCC Operations Staff will return your call as soon as possible.
Holidays observed throughout 2025
During holidays MHPCC staff will not be available. Messages may be left at 808-879-5077, or you may submit a MHPCC Help Desk Ticket, and MHPCC staff will review the next business day. Users are advised to check What's New on a regular basis for notices pertaining to holidays and changes to MHPCC's normal business hours.
| Holiday | Date Observed |
| New Year's Day | January 1 |
| Dr. M. L. King Day | January 20 |
| Presidents' Day | February 17 |
| Prince Kuhio Day | March 26 |
| Good Friday | April 18 |
| Memorial Day | May 26 |
| King Kamehameha Day | June 11 |
| Independence Day | July 4 |
| Statehood Day | August 15 |
| Labor Day | September 1 |
| Veterans Day | November 11 |
| Thanksgiving | November 27 |
| Christmas | December 25 |
